Careers

Senior Technical Writer

Job type: Full time
Location: Roswell, GA
Department: Quality

As an FDA-regulated start-up tech company, Invaryant is seeking an experienced (3+ years) and flexible technical writer with a passion for righting the wrongs in Healthcare. You will be responsible for establishing, improving, and/or maintaining documentation-quality standards for documentation deliverables; promoting adherence to those standards by all resources who generate or update deliverables; and creating various types of documentation in accordance with established standards.

Responsibilities

This position bridges between the Quality and R&D departments and as such hold responsibilities from each:

• Create software-workflow diagrams.
• Create functional-specification or user-requirements-specification documentation that can be understood by developers.
• Create software test scripts or validation documentation based on the functional specifications or user-requirements specifications.
• Write online help guides in tandem with each new software-version release.
• Gather technical and process information through research, interviews with subject-matter experts, and reviewing technical requirements.
• Organize information and use it to generate clear, concise deliverables that are accessible to end users.
• Write technical documents and generate other deliverables, such as user manuals, training materials, how-to guides, process guides, job aids, release notes, training slide decks, and operating and maintenance instructions.
• Use technology to deliver materials in a format accessible to users, including written documents, online help, presentations, etc.
• Create standards, in collaboration with Quality Department personnel, for deliverables through document templates, style guides, and coaching.
• Monitor adherence to company standards in all documentation.
• Follow all applicable standard operating procedures (SOPs) and work instructions.
• Ensure completeness and accuracy of published work by adhering to established standards for order, style, formatting, and terminology.
• Lead projects that clarify and improve processes; gain consensus on how to achieve goals; and capture clarifications, improvements, and consensuses in deliverables to present to larger teams.
• Align the documentation-management process with the established agile development life cycle.
• Manage the software-release communication process and organize release meetings to ensure that new functionality is presented effectively to business users.
• Proof deliverables for grammar, spelling, and logic and coach resources to continuously improve the quality of deliverables.
• Be a resource who leads users to improve the quality of their written materials.
• Edit, standardize, proofread, and make logical changes to material prepared by other writers or personnel.
• Maintain a secure document repository that meets the needs of the teams that use it and adheres to information-governance standards.
• Maintain records and files of work and revisions and post finished documentation to Microsoft SharePoint.
• Coordinate and lead project meetings and provide input as needed as a stakeholder responsible for documentation.
• Develop and/or maintain online help documentation.
• Manage documentation projects to ensure timely delivery.

Qualifications

Required

• Bachelor’s degree or greater in technical writing or English
• Ability to convert whiteboard ideas and drawings into functional text
• At least three years of experience in technical writing
• Excellent Microsoft Word proficiency
• Excellent writing and editing skills
• Passion for fixing the wrongs in healthcare
• Patience and an extremely high attention to detail
• Ability to work in a fast-paced agile software-development environment
• Experience with Microsoft PowerPoint

Preferred

• Additional degree or diploma in computer science or a related field
• Experience with Microsoft Visio, Project, SharePoint, and/or Azure DevOps
• Experience with wireframing software
• Experience with agile software-development lifecycles
• Experience with change-controlled documentation in, e.g., the pharmaceutical industry
• Professional experience in editing
• Skills in a second language

Apply here